Terms and Conditions for Natali Brown from Natali Brown WellBeing (Previously known as NatB WellBeing)

Cancellation Policy for all services offered by Natali Brown WellBeing
Please note no cancellations within 48 hours of your appointment.

No shows and cancellations made under the required 48 hours’ notice will not be refunded.

Appointment cancellations made prior to 48 hours of the scheduled appointment, you are allowed to reschedule your appointment within 1 week of your cancelled appointment.

Missed appointments: 100% cancellation fee will be charged.

Online Bookings & Payments
Please book your appointment via Natali’s web calendar at Full payment is required at the time of booking any services of Natali Brown Wellbeing. If you prefer to pay via bank transfer the appropriate bank account details will be provided by Natali via e-mail communication. Any payment plans agreed to by both parties need to be adhered to and payments need to be made on the agreed date/s of the set payment plan. Failure to make payment of any services at least 24 hours prior to your appointment can result in cancellation of your appointment.

Right to Terminate
Natali Brown reserve the right to terminate or restrict use of any of her services, and if possible will offer a refund.

Limitation of Use
You must be 18 years or older to use my services, unless accompanied by or I have current valid written approval from an approved guardian(s) and/or parent(s). While individuals under the age of 18 may utilise the services, they may do so only with the involvement of a parent or legal guardian, under such persons responsibility and otherwise subject to these Terms of Use.

Energy Healing Disclaimer
Energy Healing treatments can be performed in person at Natali’s clinic in Silverdale – Auckland, via phone, Skype or Zoom video link.

Healing or energy clearing done on video via the Natali Brown WellBeing Facebook page and Facebook live is on an open forum and open to the public or in an agreed closed members group.

As an Energy Healer Natali Brown assists to improve energetic imbalances in a client’s subtle energy structures that allow the body to release, enable and activate its own innate healing ability. When the subtle energy of the body is balanced and moving correctly, the body’s innate natural energy heals itself.  All healing is self-activated.

Energy Healing is a hands-on natural healing system of energy balancing for the purpose of stress reduction and relaxation only.

Energy Healing is not a substitute for medical or psychological diagnosis and treatment. Always consult your health care professional or General Practitioner first.

Energy Healing Practitioners do not diagnose medical conditions, nor do they perform medical treatment, prescribe substances or interfere with the treatment of a licensed medical professional.

Energy Healing is meant only to compliment medical treatments and not to replace them.

I strongly recommended you see a licensed physician, GP or other licensed health care professional for any physical or psychological ailment whether it be acute or chronic that you may be suffering from or suspect that you may have.

In no event can Natali Brown from Natali Brown WellBeing or their Associates and any third parties be liable in any way directly or indirectly for damages resulting from information or data provided or for the loss of profits or loss of health and wellbeing through the use or misuse of said information and data, either via its use, membership of any Energy Healing Institutes or ANZCAL Life Coaching, negligence or other actions.

You accept fully, by using the services of Natali Brown through a direct or indirect request for a healing of any kind, the following; all Reiki treatments and questions answered should at no time be regarded as legal, medical, financial, psychological or business fact and are subject to your own interpretation and judgement. For legal reasons we have to advise you that any information provided during your treatment is Natali’ opinion only and provided as a guidance only.

Intuitive Readings Disclaimer
Readings can be performed in person, via Skype, Phone or Zoom link. By paying, booking or accepting a reading or service from Natali Brown, you agree that the messages passed on to you are not a substitute for advice and treatment from any medical, financial, business, psychological, legal or other professional. Any information regarding a professional matter is for general information purposes only and you are to always request advice from a qualified professional.

​You understand that Natali provides no warranties or guarantees regarding the messages passed on by her and that she cannot be held responsible or liable for any actions, decisions, emotions or interpretations you take as a result of your reading or service.

​Under accordance with New Zealand law we must state that readings and services provided by Natali are for educational and consulting purposes, and are provided on an opinion basis only.

A Healer and Psychic’s ethics vary from reader to reader and are usually bestowed upon the reader by their spirit guides. Mine have been outlined below, and I must follow these ethics in order to maintain my work with spirit.

When booking a reading please keep these ethics in mind as I will not preform a reading which infringes on these ethics.

I will provide you intuitive guidance for your highest greatest good
I will always provide you guidance for your highest greatest good. How you interpret that guidance is totally up to you. I am not responsible for any outcomes or interpretations – you are responsible for your own decisions. You are welcome to take notes during readings, healing sessions or coaching, no recordings please. ​I will not predict death. This includes end of life death dates, miscarriages, abortions, stillbirths, your own death, someone else’s death or death of an animal or other living being.

I respect readings from other psychics and mediums
​Psychic and mediumship work is done through interpretation. If you think another reader has interpreted a message in a different way and you want clarification, please go back to them as I will not be able to provide clarification on their interpretation and message. Working in the light requires respect and honesty from all parties.

I cannot harm anyone with my readings, energy clearing or healing sessions
​I am a master healer and a channel for you to receive pure healing energy and an intuitive reader and give only intuitive guidance as provided by my and your spirit team. I am able to connect with loved ones in spirit on occasions and will make it known to you if I feel this is for your highest good. I will not give you information on another person if I feel it will harm them or you. I am not able to predict the future and don’t feel this is right as you always have a choice to change your future. I will not predict lottery numbers or talk about any money matters which might harm you or someone else. During energy clearing sessions we look at past lives and current life situations and will intuitively remove energy blocks which is no longer for your greatest good – energy clearing sessions do not alter your mind or any timelines, it simply helps to remove the emotional attachment from your energy system and brings more clarity to a situation, providing more space for you to make clear decisions about your life. All lessons and experiences are kept in place.

​I can only recommend my services, I will never force you
​Forcing someone to sign up for services in my mind is unethical. I will never push you to book one of my services, as a coach, healer and intuitive working with spirit I can only recommend – the final choice whether you want to take up or continue with any of my services is always your own.

Your reading will remain confidential
​Details of your reading, service or other purchase will never be disclosed to a third party. All services and readings remain confidential unless you state otherwise. Online readings and Facebook lives or videos are performed on an open forum, so are open to the public and the only exception to this rule. By commenting your name or following the instructions outlined in the post on a Facebook live you are agreeing to have a public reading.

I will only perform honest and truthful readings
I won’t be able to continue my work with spirit if my work was not always honest and ethical. ​This is important to remember if you are wanting a particular answer to a question. My interpretation of my intuitive guidance is just that, an interpretation and my opinion. My opinion should in no way be used to manipulate, influence or twist any situation or any person or be used as medical advice. Always seek the advice of medical professionals in all circumstances.

Life Coaching Disclaimer
Coaching can be performed in person, via Skype, Phone or Zoom link. As your Coach I am committed to assisting you in achieving desired results in a an ethical manner. As such the following terms and conditions are agreed by both parties prior to commencing any coaching with Natali Brown from Natali Brown WellBeing.

As you embrace the process of changes can easily occur and therefore your full participation during and after the sessions supports you to your outcome. It is your commitment to your goals that will allow them to happen.

You acknowledge and understand that as a Life Coach I am in no way a medical doctor, psychologist, psychiatrist or registered health professional and that our sessions together do not replace in any way or form any required medical treatment. If you are medical or psychiatric care for reasons relating to your coaching, now or any in time in the future you will need to provide written acknowledgement from your Doctor before coaching can proceed or continue.

As part of my services I might make notes. These will be kept confidential and will not be shared with any 3rd party person without your permission unless I deem the situation an emergency. In relations to the law I do have an obligation to speak to a 3rd party if I believe a serious crime has been committed or harm to yourself of another person was caused or is likely to be caused.

Each session’s time will be determined by us both prior to commencement. These sessions are important to you achieving the outcome you have set for yourself. To ensure they have the best impact for you please arrive on time for each appointment.

Your appointment is confirmed by prior payment of your session or by agreed payment plan. All sessions will be paid at least 24 hours prior to your appointment time.

You agree to indemnify, defend and hold harmless Natali Brown from and it’s parents, subsidiaries, partners, family members and affiliates and each of their officers, partners, members, managers, agents and attorneys, co-branders or other partners, and employees, from any and all claims, actions, suits, demands, liabilities, proceedings, judgments, fines, damages, costs, losses and expenses, including but not limited to any settlement costs and/or reasonable attorneys fees, arising from or relating to your use of Natali Brown Wellbeing’s Website and/or its services whether via the Internet or telephone and any material you submit, post, transmit or make available through the Service, your use of the Service and any advice or information obtained thereby, your violation of these Terms and Conditions of Use or any other applicable usage terms, conditions, policies, or requirements, or your infringement or violation of any rights of another, or termination of you access to the Website and/or services.

Links to other websites
We may have included links on this website for your use and reference. We are not responsible for the privacy policies or the content of these websites.

Embedded Content
Pages on the website may include embedded content from social networks (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. In no way or form is Natali Brown WellBeing responsible or will be held responsible for any loss of data, business, income, health, wellbeing or any other situation related to any embedded content provided by other websites.

Privacy Policy
This is the privacy policy for Your use of indicates you have read and understood this privacy policy and indicates your agreement to abide by the Terms of Use in effect. understands that your privacy is very important to you. Providing your personal information is an act of trust that we take very seriously.

Collection collects the personal data that you volunteer when registering on our website, or through comment forms, or by email or phone. This information will only be collected by lawful and fair means. Only information marked, as ‘required’ during registration is needed to use services on the website. This information is used for identification purposes, information purposes and to contact you if necessary.

If you choose to purchase our services or products, you may need to provide us with personal information and authorisation to obtain information from various credit services. For example, you may need to provide the following information:

  • Name
  • Mailing address
  • Email address
  • Phone number or Skype name
  • Credit card number
  • Name on credit card
  • Credit card billing address
  • Business and home phone number
  • Reason for booking a service of Natali Brown WellBeing
  • Medical information
  • Psychological information

If you choose to contact us via email, we may retain the content of your email messages together with your email address and our responses. We would do the same if we were to receive communication from you via mail and/or telephone.

Our website utilises a standard technology called “cookies” and web server log files to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.

Use and disclosure will not rent, sell or exchange information about you to third parties, except where we are legally obliged to disclose such information. will be honest and open with you about the type of personal information that is collected about you and the actual use of any such information. By giving out your personal information you have consented to the use of this information in future.

Legal Disclaimer
Though we make every effort to preserve user privacy, may need to disclose personal information if legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.

Policy modifications
We may change this Privacy Policy from time to time. If/when changes are made to this privacy policy, we will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

We thank you for your interest in our services and materials and wish you all the very best on your journey to discovering your limitless potential.